Frequently Asked Questions
Everything you need to know about your Penn State gear.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
What is your return policy for apparel?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please use our online portal to generate a prepaid return label.
Are your products officially licensed?
Yes, all Penn State apparel and merchandise sold on our store are officially licensed collegiate products, ensuring high quality and authentic designs.
How do I know which size to order?
Each product page includes a detailed size chart. Since we carry various brands, we recommend checking the specific measurements for each item to ensure the perfect fit.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our shipping capabilities to reach Nittany Lion fans worldwide in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital wallets like Apple Pay, Google Pay, and PayPal.